Sunday, June 3

14.00 pm Registration opens
On the ground floor of the ICAO Building after having passed the security

Monday, June 4
8.00 Registration opens
On the ground floor of the ICAO Building after having passed the security

9.30 PLENARY SESSION 1
9.30 Denis Chagnon, Gilles Robichaud, Marc Antoine Plourde, Lucas van Gerwen
Welcome & Opening Address by the board
9.45 Mrs. Odutola, director Air Transport Bureau, ICAO
Opening speech by the host
10.00 Lucas van Gerwen, Marc Antoine Plourde
A flight plan for the conference
10.15 Invited speaker
Bram Gräber, Air France-KLM Senior Vice President and Area Manager Benelux
An airline company's viewpoint on fear of flying
10.45 Invited speaker
Silvio Finkelstein, Fellow of the Aerospace Medical Association
Contemporary aeromedical considerations relevant to passengers: are medications and alcohol acceptable?

11.15 Coffee Break
11.30 McKinley, IAPA, International Airline Passengers Association
11.50 Invited speaker
Michelle Malenfant, CATSA – Canadian Air Transport Security Authority
12.10 Ron Nielsen
Wellbeing of the passenger; what's it all about
12.30 Frank Lavalle
Testimonial
12.40 Robert Wolfger, Lucas van Gerwen
From 2000 to now
13.00 Lunch Break

14.00 PLENARY SESSION 2
14.00 Invited speaker
ACTA – Association of Canadian Travel Agencies
14.20 Richard Balnis, Mr. Marowski
The Canadian Union of Public Employees (CUPE AFA - Association of Flight Attendants-CWA (AFA-CWA)
14.40 Steve Vodi, ITF - International Transport Workers' Federation
Air Rage
15.10 Denny Dillard, President and CEO, FAST Training & Operations Group
The Federal Flight Deck Officer Program and Aviation Crewmember Self-Defense Training Program
15.40 Robert Bor, Elaine Iljon Foreman
I Believe I can Fly: Fear of Flying as a Psychological Symptom
16.00 Tea Break

16.20 BREAK-OUT SESSIONS A and B
A : How can airlines and airports respond to passenger anxiety and contribute to
improvement
Discussion guided by Marc Antoine Plourde, Robert Wolfger and Imke Grootenhuis
B : How can travel agencies and treatment facilities contribute to fear reduction
Discussion guided by Lucas van Gerwen, Josine Arondeus and Claudia de Zeeuw
17.20 PLENARY SESSION 3
17.20 Conclusions from Break-out sessions
17.30 END OF DAY 1

9.00 PLENARY SESSION 4
9.00 Claudia de Zeeuw, Lucas van Gerwen
The obstacles of air travel for passengers
9.20 Jiefang Huang, Legal Officer, ICAO
Air Rage
9.40 Jonathan Bricker
Mind over travel, managing air travel stress (5 principles of emotionally intelligent travelers)
10.00 Martin Maurino, Manager Safety Analysis IATA
Lisa Angiolelli, Manager Airport & Inflight Services IATA
10.30 Coffee Break

11.00 PLENARY SESSION 5
11.00 Carole Lieberman
Terrorism: taking fear of flying to new heights
11.20 Imke Grootenhuis
Cabin crew anxiety. The recognition of avoidance behavior as the focal point in the treatment of anxiety disorders among cabin crew members
11.40 Michael Tomaro with a panel of Josine Arondeus, Robert Wolfger, Sascha Thomas, Elaine Iljon Foreman
Current progress in treatment of fear of flying
12.15 Lunch Break
13.30 Poster Presentations

14.00 PLENARY SESSION 6
14.00 Workshop by Carole Lieberman
Harnessing the power of in-flight entertainment to calm fear of flying
14.40 Ron Doctor, Martin Seif
Typologies for the Fear of Flying: Implications for Flight Personnel and Therapists
15.00 Bryan Burke
Benefits to an airline supporting a fear of flying program
15.20 Viktor Ziegler
Making it public
15.40 Tea Break

16.00 PLENARY SESSION 7
16.00 Working towards conclusions and recommendations for an ICAO Document
Active Discussion, British parliament style. Introduction by Josine Arondeus
Guided by Lucas van Gerwen. Concluded by Denis Chagnon Lucas van Gerwen, Marc Antoine Plourde
17.00 Cocktail
18h30 Departure from ICAO by bus for a visit to Bombardier
return at 21h30

21h30 END OF DAY 2

Wednesday, June 6
9.00 PARALLEL SESSIONS 1, 2 and 3
9.00 PARALLEL SESSION 1
Workshop by Michael Tomaro
Theoretical implications of fear of flying therapy

9.00 PARALLEL SESSION 2
Workshop with Elaine Iljon Foreman, Robert Wolfger and Josine Arondeus
Tales of the unexpected: When therapy doesn't go according to plan
Exploring unexpected outcomes including coping strategies of unsuccessfully
treated fearful flyers.

9.00 PARALLEL SESSION 3
Workshop by Stephane Bouchard, S. Larouche
Using virtual reality to treat fear of flying: From theory to practice
10.00 Coffee Break

10.20 PARALLEL SESSIONS 4, 5 and 6
10.20 PARALLEL SESSION 4; Information on anxiety
10.20 Anouk Vanden Bogaerde and Rudi De Raadt
Cognitive vulnerability in fear of flying: the role of anxiety sensitivity
10.40 B. Fauske, E. Linde and Bente Berg Hansen
Flight phobia among Norwegian airline passengers impact of 9/11
11.00 Bettina Schindler, N. Vriends and J. Margraf
How to become a fearful flyer: the learning history of flying phobia
11.20 Mall Yams
Passenger comfort and safety goes together
11.40 R.T. D'Orio
Psycho consequences of air accidents as related to the fear of flying

10.20 PARALLEL SESSION 5; Medicine and physiological variables
10.20 Xavier Bornas, Jordi Llabres, Miquel Tortella-Feliu and P. Montoya
Vagal tone and heart rate complexity in flight phobia: a treatment study
10.40 Bert Busscher
Using psychophysiology to evaluate and improve fear of flying therapy
11.00 M. Trimmel, Robert Wolfger, Margit Burger
Anti Fear of Flying Seminar of Austrian; physiological reporting and
ratings
11.20 John Joseph Murphy
The relationship between global self/esteem and fear of flying in adults
11.40 Galit Rosenberg
Coping with dissociative symptoms in the treatment of fear of flying. Clinical case presentation

10.20 PARALLEL SESSION 6; New approaches in fear of flying therapy VRET
10.20 Genevieve Robillard, Stephane Bouchard, and B.K. Wiederhold Would virtual reality work in your clinical practice?
10.40 Andreas Mühlberger and P. Pauli
One session virtual reality exposure for treatment of fear of flying
11.00 Stephane Bouchard, Genevieve Robillard and M. Bertrand
Virtual reality treatment for aviophobia: why it doesn't work with some patients
11.20 Jayme Albin and Robert Reiner
Biofeedback and virtual reality for fear of flying
11.40 Les Posen
Virtual reality and Web 2.0 technologies in the Independent Practice Setting - a Pragmatic approach
12.10 Lunch Break

13.20 PARALLEL SESSIONS 7, 8 and 9
13.20 PARALLEL SESSION 7; CBT in fear of flying therapy
13.20 Alfheidun Steinthorsdottir
Cognitive-behavioral treatment for fear of flying in Iceland
13.50 Olvind Ekeberg, E. Linde, T.L. Haugen, and Bente Berg Hansen
A cognitive-behavioral treatment program for flight anxiety with two years follow up
14.15 Fabienne Regard
Group treatment of flying phobia
14.35 Marion Schowalter, D. Köhn & M. Richard
Who benefits most from cognitive-behavioral group treatment for fear of flying?

13.20 PARALLEL SESSION 8; New approaches in fear of flying therapy
13.20 Cristina Albuquerque, I. Monteiro, J. Mascarenhas, A. Gomes and J. Leite, Ganhar
A group treatment for flying phobia. TAP/UCS experiences and first results
14.00 Marie-Claude. Dentan, N. Chevrier
The use of a flight simulator for the treatment of fear of flying
14.20 Bryan Burke, J. Gaston & J. Crawford
The Sydney ‘fly with out fear' program
14.40 R.T D'Orio
The fear of flying 800 patients mark – the path, the method: instituto condor , brazil

13.20 PARALLEL SESSION 9; Cockpit and cabin crew
13.20 Cass Howell
Stress management among flight crew
13.50 Ron Nielsen
The crew's role when carry-on baggage is fear of flying
14.10 Andrew Beniger
Significant role of civilizations on fear of flying amongst flight deck
14.40 Keith Godfrey
The use of pilot training skills in the support of anxious passengers

15.00 Tea Break

15.30 PLENARY SESSION 8
15.30 Marc Antoine Plourde, Lucas van Gerwen
Building a network for Fear of Flying therapists and treatment facilities
16.30 Denis Chagnon, Gilles Robichaud, Marc Antoine Plourde, Lucas van Gerwen
Closing Ceremony

THIS PROGRAM IS SUBJECT TO MINOR MODIFICATIONS UP THE CONFERENCE DATEAND HAS BEEN REPRODUCED FROM VALK